Novogrod, says, "This year's survey reveals a significant change in our readers' opinions about hotel service. In the past, Asian hotels have dominated the overall list. This year, American properties are in the majority, with six U.S. hotels making it into the top ten overall ranking. To us, this suggests a growing preference for a distinctly American style of service--attentive, cheerful, and highly personal."

According to this year's World's Best Service survey, the top hotel for service overall is The Oriental, Bangkok. New to the list this year is the Inn at Little Washington in Washington, Virginia. It ranks second overall, and is the Top Hotel for Service in the Continental U.S. and Canada. The Top Hotel for Service in Hawaii is the Lodge at Koele on Lanai, which also ranks number 9 overall. The Top Hotel for Service in Europe is Le Sirenuse, Positano, Italy, which ranks number 5 on the overall list.

WORLD'S BEST SERVICE 2001
 
 The Top 10 Hotels for Service OVERALL
 1)   The Oriental, Bangkok   93.6
 2)   Inn at Little Washington, Washington, Virginia   93.3
 3)   Amandari, Bali (tie)     92.9
 3)   The Peninsula, Hong Kong     92.9
 5)   Le Sirenuse, Positano, Italy   91.7
 6)   Mansion on Turtle Creek, Dallas    91.6
 7)   Ritz-Carlton, Naples, Florida   91.2
 8)   The Greenbrier, White Sulphur Springs, West Virginia    91.1
 9)   The Regent Hong Kong   91.0
 10)  Lodge at Koele, Lanai (tie)     90.6
 10)  Ritz-Carlton, Laguna Niguel, California   90.6
 
 The Top Hotels for Service in the CONTINENTAL U.S. and CANADA 
 1) Inn at Little Washington, Washington, Virginia    93.3
 2) Mansion on Turtle Creek, Dallas 91.6
 3) Ritz-Carlton, Naples, Florida  91.2
 4) The Greenbrier, White Sulphur Springs, West Virginia    91.1
 5) Ritz-Carlton, Laguna Niguel, California  90.6
 6) The Peninsula Beverly Hills   90.4
 7) Four Seasons Hotel New York   89.8
 8) Ritz-Carlton, Amelia Island, Florida    89.4
 9) Four Seasons Hotel Chicago    89.3
 10) Ritz-Carlton, Palm Beach (tie)   89.0
 10) Ritz-Carlton, San Francisco  89.0
 
 The Top Hotels for Service in EUROPE
 1) Le Sirenuse, Positano, Italy  91.7
 2) The Lanesborough, London     89.6
 3) Hotel Cipriani & Palazzo Vendramin, Venice  89.4
 4) Hotel du Cap--Eden Roc, Cap d'Antibes, France   89.3
 5) Villa d'Este, Cernobbio, Italy    89.2
 6) The Ritz Paris    88.9
 7) Boyer Les Crayeres, Reims, France   88.7
 8) The Connaught, London  88.4
 9) La Reserve de Beaulieu, Beaulieu-sur-Mer, France  88.2
 10)Grand-Hotel du Cap-Ferrat, St.-Jean-Cap-Ferrat, France  88.1
 
The Best Service in each REGION
HAWAII
Lodge at Koele, Lanai                  90.6

CARIBBEAN, BERMUDA, and the BAHAMAS
Four Seasons Resort Nevis, West Indies    89.2

ASIA
The Oriental, Bangkok                  93.6

AFRICA and the MIDDLE EAST
MalaMala Game Reserve, South Africa    89.7

MEXICO, CENTRAL and SOUTH AMERICA 
Las Mananitas, Cuernavaca, Mexico (tie)  87.7
Ritz-Carlton, Cancun   87.7

AUSTRALIA, NEW ZEALAND, and the SOUTH PACIFIC   
Sir Stamford at Circular Quay, Sydney  87.2
  
The complete list for each region can be found in the June 2001 issue of Travel + Leisure. A list of all the World's Best Service winners is also available on the Travel + Leisure website at http://www.travelandleisure.com. Methodology: The Travel + Leisure Reader Profile Study was developed by the editors of Travel + Leisure in association with Yankelovich Partners Inc.

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