MARKHAM, ONTARIO (NORTHWIND) - June 22, 2001 - Northwind's Maestro
operating software solutions for years have been renown for "Orchestrating
the world's greatest hotels" but nowadays more restaurants and corporations
are joining the client band to hit higher notes.
Concurrently,
Northwind is installing its Maestro Sales & Catering module at a record
seven companies, including: a top ranking Fortune 500 U.S. corporation,
a Canadian meeting facilitator, a restaurant group operating four five-star
eateries in Toronto; and four North American lodging properties, spanning
the gamut of key vertical markets with varying operational needs.
"When all seven of these projects are completed, they will significantly
complement the diversity of our current Maestro Sales & Catering software
solution install base," said John Dowsett, Northwind's Director of Sales.
"Just as impressive, five of these new clients have chosen to couple
our Sales & Catering module with our Maestro PMS, creating an enterprise
solutions platform with a single client database that reaps significant
integration efficiencies and additional functionality.
"Existing Maestro PMS clients and new Northwind customers are realizing
firsthand the expanded capabilities and cost-effectiveness of our bundled
operating software solutions," Dowsett said. "More and more are finding
that our dynamic software duo delivers unparalleled functionality, as well
as the flexibility to deploy true thin-client ASP enterprise solutions."
Dowsett said the seven new Maestro Sales & Catering clients concurrently
receiving installs include:
1. A subsidiary of one of the top-50 largest U.S. companies that
is exploring deploying the solution at its more than 1,000 meeting rooms
(currently managed manually by staff). The Maestro PMS also is being
deployed via a true thin client ASP; |
2. Toronto-based JPR Arbitration Centers, which facilitates meetings
between government and union officials, attorneys, and employers and employees,
at three sites comprising more than 60 meeting rooms; |
3. A Toronto-based operator of four area five-star restaurants
seeking an enterprise Sales & Catering solution to tie all the locations
together in real time; |
4. The Red Lion Inn in Stockbridge, Mass., one of the few American
inns in continuous operation since the 18th Century. Northwind already
has installed the Maestro PMS at the inn, as well as its new-build sister
property in North Adams, Mass, The Porches - An Inn at Mass MOCA (Museum
Of Contemporary Art); |
5. The Royal Scandinavian Inn in Solvang, Calif., which is integrating
the module with its existing Maestro PMS front-office software; |
6. The Grand Ely Lodge in Ely, Minn., another existing satisfied
Maestro PMS client; and |
7. The Muskoka Sands Resort & Conference Center in Ontario,
which rounds out the list of five Maestro PMS clients concurrently installing
the sister Sales & Catering software. |
Dowsett said one of the drivers in the Northwind's string of Maestro
Sales & Catering installation successes is the fact that the leading
competitor in the marketplace, and many others, are requiring clients to
invest tens of thousands of dollars per location to move from DOS to a
Windows-based solution. In addition, Northwind charges fees based on the
number of user seats, not rooms, which helps smaller, independent limited-service
properties curb costs. Dennis Barquinero, Director of Lodging for Roaring
L.L.C., which owns and operates the Red Lion Inn and The Porches - An Inn
at Mass MOCA, concurred.
"Other software packages we looked at cost up to $25,000 more than the
Maestro PMS/Maestro Sales & Catering bundled solution, and most were
inferior products in terms of functionality, flexibility and integration,"
Barquinero said. "Northwind's Maestro Sales & Catering and Maestro
PMS solutions can be very powerful, cost-effective stand-alone solutions.
However, the real return on investment lies in combining the two. The integration
features of this software duo simply cannot be matched in the marketplace."
Dowsett said Northwind's Maestro Sales & Catering and Maestro PMS
solutions leverage the expertise of former hoteliers, restauranteurs and
corporate meeting planners to anticipate and meet clients' needs, as well
as continuously evolve with each marketplace and each client.
"We understand what each software suite needs to do alone for each client,
as well as together as part of larger operating solutions," Dowsett said.
"At Northwind, we listen closely to end users to develop truly customer-driven
solutions - and our efforts are rewarded time and again."
Northwind Solutions Consultant Mark Kelly, who is assisting in the seven
concurrent Maestro Sales & Catering installations, said the company's
up-front investment in software development also continues to pay clients
big dividends in ease of use, flexibility, functionality and integration.
"The entire suite of Maestro solutions was built by people who know
well the unique needs of each of these key vertical businesses - be they
hotels, restaurants or corporate locations," Kelly said. "Anyone can make
stand-alone software. The real trick is developing a suite of
solutions such as our highly integrated Maestro solutions, which fit together
in true hand-in-glove fashion.
"Maestro Sales & Catering and Maestro PMS help operators save significant
time and money, as well as cultivate all existing and emerging business
opportunities," he said. "What really differentiates Northwind and
Maestro is that we don't just sell software. We customize, deliver
and fully support complete true solutions that are uniquely flexible and
functional and offer significant integration efficiencies. We cater to
clients' needs and our growing sales show it."
Markham, Ontario-based Northwind, Inc., is a leading global supplier
of software and eCommerce solutions that satisfy the requirements of virtually
any size hotel, resort, meeting/conference center or multi-property corporate
headquarters. In addition to providing complete true integration
with Forsys' SilverWare suite of POS tools, Northwind's Maestro, Maestro
Enterprise and ResEze products provide complete Web-enabled suites of PMS,
Sales & Catering, Web Reservations and Corporate Solutions. Northwind's
Enterprise Solutions span the gamut, helping hotels optimize core operations
in areas such as the front desk, accounts receivable, sales and catering,
global on- and off-line reservations, club/spa and tee-time management,
centralized operations, yield management, corporate booking facilities,
point-of-sale systems, work order maintenance and back-office accounting,
among others.
(c)Copyright 2001 Northwind, Inc. All rights reserved. Maestro and Maestro
Enterprise are trademarks of Northwind, Inc. Additional company and product
names may be registered trademarks or trademarks of their respective owners.
|