Hotel Online Special Report


Global Update: Who�s Where and Doing What
 Also: Hotel of the Month: Oberoi's Rajvilas Jaipur
Heads Above the Rest
The Newsletter of The Boutique Search Firm
January 2001
THE AMERICAS
Ritz-Carlton President Horst Schulze officially announced that he would be resigning his title and position before March 2001. During his 12 years as President of the company, Ritz-Carlton grew from eight to 38 hotels and currently has 22 under construction and/or development. Prior to joining Ritz-Carlton Schulze had a long career with Hyatt Hotels.
Ben Marcus, founder and chairman of the Marcus Corporation died at age 89. A child immigrant from Poland he came to America in 1925, and launched his first movie theater a few years later, which grew into am empire of 482 screens. He also developed Marcus Hotels into a national powerhouse that includes the Pfister in Milwaukee, Miramonte in Palm Springs and the Grand Geneva Resort and Spa, as well as 175 budget hotels and motels. Ben Marcus had been married for 66 years.
Island Outpost chairman Chris Blackwell has hired Jonah Liebrecht as COO. Might that mean Blackwell wants to go very, very heavily into spas? Liebrecht joins him after several years at the helm of Canyon Ranch.
Norman Love is leaving his position of Corporate Pastry Chef for Ritz-Carlton twelve years after joining the company. Love spent his entire career in Florida, save for a stint at the Beverly Hills hotel prior to joining Ritz-Carlton. The 40-year-old is taking early semi-retirement and will devote his time to teaching and pastry competitions. 
Henry Kravis� golf and hospitality group, KSL Resorts, got themselves the Arizona Biltmore as a Christmas present, buying it from Wayne Huizenga. Managing Director David Feder is staying on board while director of marketing Randy Wilcott is out. KSL veteran John Zaner has been named Executive Chef, transferring from the Grand Wailea Resort where he had been for the past two years. Prior to that he was the Executive Chef at KSL�s La Quinta in Palm Springs. Zaner was originally recruited by KSL in 1994 from the now shuttered Hyatt Regency at Los Angeles International Airport.
Alain Cohen is the Director of Sales and Catering at Windows Steaks and Martinis, the rooftop restaurant at Los Angeles� Transamerica Tower. The property was formerly known as The Tower Restaurant.
Matt Bailey has joined William Shoaf at Fandango Resorts in Park City, Utah as Executive Vice President.  Interestingly enough, Bailey had been Shoaf�s successor at the helm of Robert Redford�s Sundance, also in Utah.
Jeffrey Tucci has been named GM of Ocean Edge Resort and Golf Club in Brewster Massachusetts. The property belongs to Corcoran Jennison Hospitality. Tucci was previously the Resident Manager at the Crescent Court in Dallas for Rosewood Hotels. He was also for four years the Food and Beverage Manager at L�Auberge du Soleil in Napa Valley.
John Harrison has joined South Beach Miami�s soon-to-be-red- hot Shore Club as Associate Director of Sales. He bonds back with Director of Sales Cecile Gilmer with whom he had worked at the Four Seasons Aviara in Carlsbad, California.
Ed Conway, GM of the soon-to-open Greenhorn Creek Resort in Angels Camp, California, has hired Robert Smith as Chef de Cuisine for Camps, the fine dining restaurant. Smith, a 1984 Johnson & Wales grad, joins from the Columbus Marriott. 
Christian Mari has been appointed General Manager of the Philadelphia Marriott, coming from the Renaissance Baltimore. A 1973 Cornell graduate, Mari joined Marriott unintentionally by becoming the GM of the (former) Stouffer Presidente in Mexico City in 1990. Stouffer as we know, became Renaissance, which was gobbled by Marriott.
Peripatetic conceptual genius Patrick Willis is now at the helm of the spanking new Marlon Abela Restaurant Corporation of New York City. 
Richard Cotter, who until now was Managing Director of the St. Regis New York and St. Regis Brand Manager for Starwood is now in charge of New York Hotels for Starwood.
Seamus McManus is leaving Meadowood to assume the top job at the upcoming St. Regis Monarch Beach Resort in California�s Orange County. The property, which promises to be one of the finest in the country, is slated for an early summer opening. McManus is no stranger to openings, having performed two for Four Seasons (Washington, DC and Boston) and one for Mandarin-Oriental (Honolulu). At Meadowood, McManus� job will be assumed by Ken Humes, who started as Chief Operating Officer of Pacific Union�s Hospitality Group (of which Meadowood is the main part) in June 2000. Humes was previously with Carefree Resorts.
Michael Patton resigned his position of Executive Chef at Bacara in Santa Barbara. He had previously been the Executive Sous Chef at the Four Seasons Beverly Hills.
Jean-Louis Dumonnet is �out� as Chef of Jean-Louis Palladin�s restaurant at the Time Hotel in New York since the owners, the Chatwal family, decided to shutter the restaurant and turn it into a less sophisticated concept.
Jean-Yves Benoit is the new Chef de Cuisine at Five Sails, the award-winning restaurant at the Pan Pacific Vancouver. Benoit previously worked at the 3-Michelin-starred El Bulli in Spain, as well as at Arpège in Paris, another 3-Michelin-star winner.
Jonathan Tisch has announced the promotion of Jack S. Adler  to President of Loews Hotels. Tisch himself becomes Chairman and retains the title of Chief Executive Officer. Adler had joined Loews in 1989 as Senior Vice President of Finance and Administration and was instrumental in Loews¹ accelerated growth in the nineties. 
Over the past year, there have been several Sales and Marketing additions to SRS-Worldhotels� team. Kevin Barreto  was appointed Director of Sales and Marketing in SRS-Worldhotels� sales office in São Paolo, Brazil in August.  Prior to his current position, Barreto spent a few years at United Airlines where he worked as a reservations agent, a ticket agent and as a supervisor for the reservations department.  He also spent seven years at American Airlines where he worked as an International Sales Representative.  Daniel Melchiorre was named Director of Member Services for the Americas in July.  Before joining SRS-Worldhotels, he was Revenue Manager for the Boutique Hotel Group in New York.  Edward Perry, Director of Sales for the Northeast Region, was hired by SRS in May.   Perry�s  extensive and varied travel and restaurant management experience includes being General Manager at Cyberworld Café, an internet café in San Francisco.   Margaret Watson, who is based in Chicago, was appointed Regional Director of Sales for the Midwest Region in Fall 2000.  Chicago-based Watson was previously Director of Corporate Travel for the Sheraton Gateway Suites O�Hare in Chicago, IL.  Watson has also been a Senior Sales Manager at the Sheraton Suites in Elk Grove Village, IL and a Director of Sales at the Holiday Inn Express, Arlington Heights, IL and the Radisson Schaumburg, Schaumburg, IL. 
Randy Kolls, Senior Vice President of Benchmark Hospitality, has announced the appointment of Greg Parsons as General Manager for the new Stonewall Resort, a $50 million., 196-guest room lodge, resort and conference center currently under development on Stonewall Jackson Lake in Weston, West Virginia, scheduled to be completed Spring 2002.  Parsons joined the Benchmark organization in 1997 as General Manager of The Northland Inn in Minneapolis, Minnesota.  Parsons has over 20 years of senior-level management experience in the hospitality industry and prior to his current position, worked as GM of Radisson Hotels International¹s properties in Minneapolis, Ohio, Arizona and Michigan.. 
John P. Caparella, Jr. has been appointed  Senior Vice President and General Manager of Opryland Hotel Florida.  Caparella has served as Executive Vice President Planning, Development and Administration and President of PlanetHollywood.com for Planet Hollywood International Inc. in Orlando since September 1997.  Caparella was also Hotel Manager for Walt Disney World Dolphin Hotel in Orlando and GM of the Sheraton Manhattan Hotel in New York City. 
EUROPE
Olivier Robinet is now the GM of Fortaleza do Guincho, a Relais & Chateau outside of Lisbon, Portugal.  French 3-Michelin-star Chef Antoine Westermann is Culinary Consultant. Robinet was previously with Millennium Hotels in Paris first as GM of the Commodore, then of the Copthorne Charles de Gaulle.
Patrice Bensalem is Regional Director for New Hotels in Toulon, France, directly responsible for the New Hotel Tour Blanche and the New Hotel Amirauté. He was previously the Resident Manager at the Radisson Plaza Golf Resort in Mauritius, which he helped open. 
Mary Gostelow, publisher of the much sought-after Gostelow Report now has a most informative e-column dubbed All-Hotels Insider, which can be viewed at http://www.all-hotels.org 
Xavier Lablaude is the new Director of Sales and Marketing at the famed Hôtel de la Cité in Carcassone, France, an Orient-Express property. He just served three years in the same capacity at Hawk¹s Cay Resort in Florida.
Jose Silva is the new General Manager for the Four Seasons Ritz Lisbon. He was previously the Hotel Manager. 
MIDDLE EAST
Bernard Villain has resigned his position of Chef de Cuisine at the Ritz-Carlton Dubai, after one year.  Villain�s past experience includes five years at the Chateau Grand Barrail Lamarzelle in St. Emilion and stints at Arpège in Paris, and Les Jardins de l�Opéra in Toulouse. 
Laurent Voivenel is GM of the Royal Méridien Bahrain, one of the most lavish properties in the Middle East.  Prior to that he was Hotel Manager at the Paris Hilton. Still at the Royal Méridien Bahrain, Mohamed Hassan just joined as Director of Food and Beverage, coming from London�s staid Langham Hilton.
ASIA
David Feinberg is now Vice President Operations for Crown and Champa Resorts in the Maldives. This is Feinberg�s umpteenth island assignment.  Feinberg has worked and lived in Tahiti, Turks and Caicos, the Cayman Islands, Belize, Moorea, Micronesia, Tioman Island, Taiwan, Bonaire and Palau.
Hotel of the Month: Rajvilas Jaipur
...as experienced by The Boutique Search Firm�s Helen Berger
Jaipur, in the Indian state of Rajasthan, is also known as the Pink City, thus named for its pink city walls and structures. The city�s glory as the center for polo playing, affluent maharajas has faded and the streets are now filled with an ordered chaos that leaves the Western traveler a bit dizzy. Vendors peddling their wares generally use the hard sell tactic and unless you know your price for the famed blue pottery or block printed textiles, you will end up paying triple the actual price, if not more. However, there is an oasis to it all, a throw back to those days when the maharajas built palaces for their handmaidens and everything was handed to you on a silver platter... Rajvilas, an Oberoi Resort. 

�You are lucky you came to Rajvilas this week,� my check-in clerk said through a smile as he walked me to my bungalow. �If you had come last week, you would have been staying at the fourth best resort in the world. This week you are staying at the number one resort in the world.� One could sense the great pride he had in the property for which he worked, and who could blame him? Rajvilas is not your typical Indian hotel.  Since its opening, the accolades have been pouring in. Most recently, Rajvilas was awarded �Hotel of the Year 2001� in Tatler Magazine December 2000.  In November, 2000, they were voted �Best Exotic Hotel in the World� (Critic�s Choice of Great Hotels, Town & Country Magazine), and before that, Fourth Best Inland Resort Worldwide 1999 by Gallivanter�s Guide.

The clerk, clad in traditional Rajasthani clothes, headed a stroll through lush grounds which gave way to clusters of rooms surrounding individual courtyards. Once at the deluxe room, conveniently located next to the floodlit tennis courts, the clerk performed the check-in procedure.  The room was perfect and, like the whole check-in process, intimate. I cannot remember exactly what was said before he left but the gist was �your wish is our command,� and so it was. 
 

The overall impression was one of awe. Finally someone got it right! After spending the day within the hectic city walls of Jaipur, this seemed like heaven. There is a button within arm�s reach from the king-sized bed that reads �Butler�  and although I did not use it, I was comforted by its presence. Water in sealed bottles along with choice fruit, an assortment of newspapers and 


Rajvilas, an Oberoi Resort
Goner Road, Jaipur 
Rajasthan - 303 012, INDIA
Telephone 91-141-680 101
fresh flowers are some of the complimentary amenities offered. Within each suite there is an entertainment center including a DVD player.  Although there is an extensive assortment of videos offered at the concierge desk, each room comes with �Ghandi� starring Ben Kingsley�a nice touch, I¹d say. 

The most important part of any hotel room is the bathroom.  It can be reason alone for choosing a hotel. Let me take a moment or two to rave about this particular chamber, which contains a glass wall, looking out into my own private garden. I would gladly return to Rajvilas to experience the luxury of the marble sunken bathtub, large enough for two grown adults, perhaps a child or two. Three candles sit patiently atop ornate silver candle holders to be lit in case of a romantic encounter. 

The one restaurant in the hotel serves continental fare, such as shellfish fricassee with caviar butter sauce and grilled Australian lamb cutlets on a honey-spun potato with a  peppercorn sauce.  Regional Indian specialties includes safed maas, a traditional Rajasthani white lamb stew. There is a healthy array of vegetarian dishes and a spa menu for the health conscious. The restaurant, in which you may dine al fresco, hosts traditional Rajasthani entertainment nightly. I chose to dine in, not wanting to leave the intimacy of my room. The desert made my evening complete: walnut tamarind pie with a healthy portion of chocolate sauce alongside a scoop of vanilla ice cream. 

I checked out early, 5am, and there was fresh juice, croissants and a car waiting for me as I left. Because all Rajvilas employees do not accept tips, check out time is when you can leave your gratuity. Although $330 is quite a bit to pay for a hotel stay by Indian standards, I would have paid more. That is how perfect it was.

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Also See: Global Update: Who�s Where and Doing What / The Boutique Search Firm / Nov 2000

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