Today's News

Four-Star Gresham Hotel Group Selects CheckMate Mobile Check-In To Personalize Guest Journey

Four-Star Gresham Hotel Group Selects CheckMate Mobile Check-In To Personalize Guest Journey

November 24, 2014

Premier Luxury Hotels Implements CheckMate to Power Guest Engagement, Positive Reviews and Increased Revenue from Ancillary Spend San Francisco, CA, (November...

Groupize Solutions Appoints Two New Executive Positions to Support Continued Growth and Development

Groupize Solutions Appoints Two New Executive Positions to Support Continued Growth and Development

November 24, 2014

Tech Innovators from TripAdvisor and Booster Join Team to Bring the Best of Online Travel Innovations to the SMERF Groups and Small Meetings Space to Help...

Turtle Bay Resort Goes High-Tech with High-Touch Service; Installs Maestro iPad Xpress Check-In/Out

Turtle Bay Resort Goes High-Tech with High-Touch Service; Installs Maestro iPad Xpress Check-In/Out

November 24, 2014

How Has Luxury Gone Mobile at This Full-Service Resort on Oahu’s North Shore? Wireless iPad Check-In Lets Staff Deliver a Personalized ‘Curb to...

Summit Hotel and Conference Center Reflagged as the Courtyard by Marriott Ogden

Summit Hotel and Conference Center Reflagged as the Courtyard by Marriott Ogden

November 24, 2014

Hotel-Online and BuildCentral Have Updated 156 Hotels in the Last Two Weeks with Changes in Personnel, Property Management or OwnershipChicago, IL. November...

The Power of Consistency

The Power of Consistency

November 24, 2014

​by Bryan Williams One of the key factors that separates good service from truly exceptional service is Consistency. Consistency means repeatable. You are...

Sorting Out Caesars: How Company Slid into Distress, and What’s Next

Sorting Out Caesars: How Company Slid into Distress, and What’s Next

J.D. Morris | Las Vegas Sun | November 24, 2014

Nov. 21--The financial mess consuming Caesars Entertainment has been years in the making. The casino company has struggled with more than $20 billion in...

Questioning without Quizzing

Questioning without Quizzing

November 24, 2014

​by Jana Love Qualifying is the blueprint of the sale and the foundation of the sales process. A seasoned sales person knows it is the most critical part of...

Public Notice of Request for Proposals for Development and Operation a  Full Service Hotel at MSP

Public Notice of Request for Proposals for Development and Operation a Full Service Hotel at MSP

November 24, 2014

The Metropolitan Airports Commission ("MAC") is issuing a Request for Proposals for qualified firms interested in financing, developing, constructing,...

Bonaventure Resort & Spa’s Environmental Initiatives Win Three Palm Rating from FL’s Green Lodging

Bonaventure Resort & Spa’s Environmental Initiatives Win Three Palm Rating from FL’s Green Lodging

November 24, 2014

Weston (Fort Lauderdale), Florida, November 2014 … An array of environmental initiatives recently won the Bonaventure Resort & Spa a coveted Three Palm...

Think Beyond the Compset

Think Beyond the Compset

November 24, 2014

By Jean Francois Mourier For many, many years, hotels have used their property's compset (also known as the competitive set) in order to gauge their hotel's...

Profit Renewal: A Story of Experience from a Former General Manager

Profit Renewal: A Story of Experience from a Former General Manager

November 24, 2014

by Helmut KnippThis is a subject that has always been close to my heart, especially since I began my first General Managers role on January 28, 1974, and my...

Meritus Hotels & Resorts to Operate its First Resort in Bali, Meritus Bali Seminyak Resort & Spa

Meritus Hotels & Resorts to Operate its First Resort in Bali, Meritus Bali Seminyak Resort & Spa

November 24, 2014

Pictured centre (L-R): Meritus Hotels & Resorts COO Tan Choon Kwang with Director of PT. Bali Seminyak Sejahtera, Ricky Thomasia Naro, at the signing...

IHG Signs New-Build, 199-room Crowne Plaza Medellin Slated to Open 2018 in Colombia

IHG Signs New-Build, 199-room Crowne Plaza Medellin Slated to Open 2018 in Colombia

November 24, 2014

24 November, 2014 - MIAMI – InterContinental Hotels Group (IHG), one of the world’s leading hotel companies, announces the signing of a new-build, 199-room...

DePalma Hotels & Resorts & Ranier Medical to Develop New 140-room Hotel in Flower Mound, TX

DePalma Hotels & Resorts & Ranier Medical to Develop New 140-room Hotel in Flower Mound, TX

November 24, 2014

FLOWER MOUND, TX – During the October 20 Town Council meeting, Council members approved a measure that will assist Rainier Medical in developing the Town’s...

Under Development in El Salvador, the 130-room Fairfield by Marriott San Salvador will Open in 2016

Under Development in El Salvador, the 130-room Fairfield by Marriott San Salvador will Open in 2016

November 24, 2014

San Salvador, El Salvador – November 24, 2014: Marriott International announced plans today to open a 130 room Fairfield by Marriott in El Salvador. Located...

Value Place Partners with Holladay Properties to Build 15 Chicagoland Hotels in 5 Years

Value Place Partners with Holladay Properties to Build 15 Chicagoland Hotels in 5 Years

November 24, 2014

November 24, 2014 - CHICAGO - Value Place, the largest economy, extended-stay hotel brand in the U.S., has signed a long-term development agreement with...

Thompson Hotels Opens Brand Flagship, the 380-room Thompson Miami Beach in Florida

Thompson Hotels Opens Brand Flagship, the 380-room Thompson Miami Beach in Florida

November 24, 2014

MIAMI BEACH, Fla., Nov. 24, 2014 -- Thompson Hotels today announces the official opening of its namesake property in the Miami market and the flagship for the...

Best Western Unveils Arabian Island Retreat, the 44-key BEST WESTERN Hawar Resort Hotel

Best Western Unveils Arabian Island Retreat, the 44-key BEST WESTERN Hawar Resort Hotel

November 24, 2014

(PHOENIX – November 24, 2014): Best Western International has unveiled a stunning new island resort in the Arabian Gulf.  BEST WESTERN Hawar Resort...

Diaoyutai State Guesthouse & MGM Resorts Open The Diaoyutai Boutique Chengdu in China

Diaoyutai State Guesthouse & MGM Resorts Open The Diaoyutai Boutique Chengdu in China

November 24, 2014

BEIJING, Nov. 24, 2014 -- China's fabled Diaoyutai State Guesthouse and American hospitality giant MGM Resorts International today officially opened The...

The 110-room Hampton Inn by Hilton Silao-Aeropuerto Opens in Guanajuato, Mexico

The 110-room Hampton Inn by Hilton Silao-Aeropuerto Opens in Guanajuato, Mexico

November 24, 2014

Owned by Grupo Decori and Managed by Operadora Decori Silao November 24, 2014 - SILAO, Mexico and MCLEAN, Va. - Hampton Hotels, Hilton Worldwide's global brand...

Topping Out Celebrated for the 366-room Westin Austin Downtown in Texas; To Open in June 2015

Topping Out Celebrated for the 366-room Westin Austin Downtown in Texas; To Open in June 2015

November 24, 2014

MERRILLVILLE, Ind., Nov. 24, 2014  -- The Westin Austin Downtown welcomed clients and guests to downtown Austin today to celebrate the completion of...

$16M Expansion & Renovation for Doubletree by Hilton, Los Angeles - Rosemead to Debut January 2015

$16M Expansion & Renovation for Doubletree by Hilton, Los Angeles - Rosemead to Debut January 2015

November 24, 2014

Rosemead, Calif. - November 24, 2014 - Marin Management, Inc. announced today the dramatic multi-million dollar renovation and extensive expansion of its...

NC’s 300-key Crowne Plaza Charlotte Executive Park Completes $10 Million, Year-Long Renovation

NC’s 300-key Crowne Plaza Charlotte Executive Park Completes $10 Million, Year-Long Renovation

November 24, 2014

CHARLOTTE, NC (November 24, 2014) -- The Crowne Plaza® Charlotte Executive Park here has completed a $10 million, year-long renovation that puts the hotel at...

Komson Sevatasai Named Vice President, Sales & Marketing for Paresa Resort in Phuket, Thailand

Komson Sevatasai Named Vice President, Sales & Marketing for Paresa Resort in Phuket, Thailand

November 24, 2014

November 24, 2014 - Paresa is proud to announce to appointment of Komson Sevatasai to the position of Vice President, Sales & Marketing. Komson, originally...

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