Today's News

Qliq Damansara Hotel Chooses PAR Springer-Miller’s ATRIO® PMS

Qliq Damansara Hotel Chooses PAR Springer-Miller’s ATRIO® PMS

November 21, 2014

New Hartford, NY - (November 21, 2014) - PAR Springer-Miller Systems, Inc. (PSMS), a wholly owned subsidiary of PAR Technology Corporation (NYSE:PAR) and the...

How The Traveler Search-Shop-Buy Experience Can Be Improved with True Personalization

How The Traveler Search-Shop-Buy Experience Can Be Improved with True Personalization

November 21, 2014

Integrating review data into Search and CRM not only enhances travel planning, it’s also a recipe for truly exceptional guest service - a start to finish...

Pegasus Names Scott Gibson Chief Executive Officer

Pegasus Names Scott Gibson Chief Executive Officer

November 21, 2014

PHOENIX (November 21, 2014) - Pegasus Solutions has named Scott Gibson chief executive officer. An industry veteran and experienced technology executive, Scott...

Beaver Run Resort and Conference Center Gains Competitive Edge with nSight Travel Intelligence

Beaver Run Resort and Conference Center Gains Competitive Edge with nSight Travel Intelligence

November 21, 2014

Award-Winning Hotel in Breckenridge, Colorado, Uses Future Consumer Demand to Manage Uncertainty and Grow Online Bookings NASHVILLE, TN - November 21, 2014 -...

Jack Vaughn, the Consummate Hotelier

Jack Vaughn, the Consummate Hotelier

November 21, 2014

by David M. Brudney, ISHCMuch will be written and spoken since word reached all of us last week of the passing of hotel icon Jack Vaughn.  It was Jack,...

Employees Cost

Employees Cost

November 21, 2014

By Robert MandelbaumAs revenues continue to grow for most U.S. hotels, the combined cost of salaries, wages, bonuses, and payroll-related expenditures has...

Top 10 Things Great DOSM’s Do Every Day: #5 is a Must!

Top 10 Things Great DOSM’s Do Every Day: #5 is a Must!

November 21, 2014

by Dave Spector 1. Determine the Day’s Top Priorities and STICK to Them As tempting as it may be, don’t flip open your computer and dive right...

Massachusetts State Gaming Commission to Review Money-Laundering Allegations Against Wynn Resorts

Massachusetts State Gaming Commission to Review Money-Laundering Allegations Against Wynn Resorts

Chris Cassidy | Boston Herald | November 21, 2014

Nov. 21--The state Gaming Commission will review new bombshell allegations that federal authorities are investigating whether Wynn Resorts violated...

Franchisees are Clients Too

Franchisees are Clients Too

November 21, 2014

by Georges Panayotis With their asset light strategy, brands must now address several types of clientele, because in addition to the public whose loyalty they...

HOTELbeat CFO and Co-Founder Named Outstanding Entrepreneur by the Asian Business Association

HOTELbeat CFO and Co-Founder Named Outstanding Entrepreneur by the Asian Business Association

November 21, 2014

Elvin Lai, a first generation immigrant from Taiwan and seasoned hotel owner/operator, has been bestowed the honorable title of San Diego's Entrepreneur of the...

The 2 New Google Updates Every Hotelier Should Know About

The 2 New Google Updates Every Hotelier Should Know About

November 21, 2014

By Tim Minerd Organic search is the leading source of traffic for hotel websites, and over 50% of online revenue in the hospitality industry originates from...

Game On! Benchmark Hospitality Chefs Bring A Winter Feast to New York’s Legendary James Beard House

Game On! Benchmark Hospitality Chefs Bring A Winter Feast to New York’s Legendary James Beard House

November 21, 2014

"Benchmark Holiday Dinner" Brings Wild Game to Manhattan New York, November 2014 … It's Game On, as five acclaimed young chefs and a leading sommelier from...

Public Notice of Request for Proposals for Development and Operation a  Full Service Hotel at MSP

Public Notice of Request for Proposals for Development and Operation a Full Service Hotel at MSP

November 24, 2014

The Metropolitan Airports Commission ("MAC") is issuing a Request for Proposals for qualified firms interested in financing, developing, constructing,...

Summit Hotel and Conference Center Reflagged as the Courtyard by Marriott Ogden

Summit Hotel and Conference Center Reflagged as the Courtyard by Marriott Ogden

November 24, 2014

Hotel-Online and BuildCentral Have Updated 156 Hotels in the Last Two Weeks with Changes in Personnel, Property Management or Ownership Chicago, IL. November...

The Power of Consistency

The Power of Consistency

November 24, 2014

​by Bryan Williams One of the key factors that separates good service from truly exceptional service is Consistency. Consistency means repeatable. You are...

DePalma Hotels & Resorts & Ranier Medical to Develop New 140-room Hotel in Flower Mound, TX

DePalma Hotels & Resorts & Ranier Medical to Develop New 140-room Hotel in Flower Mound, TX

November 24, 2014

FLOWER MOUND, TX – During the October 20 Town Council meeting, Council members approved a measure that will assist Rainier Medical in developing the Town’s...

Questioning without Quizzing

Questioning without Quizzing

November 24, 2014

​by Jana Love Qualifying is the blueprint of the sale and the foundation of the sales process. A seasoned sales person knows it is the most critical part of...

Bonaventure Resort & Spa’s Environmental Initiatives Win Three Palm Rating from FL’s Green Lodging

Bonaventure Resort & Spa’s Environmental Initiatives Win Three Palm Rating from FL’s Green Lodging

November 24, 2014

Weston (Fort Lauderdale), Florida, November 2014 … An array of environmental initiatives recently won the Bonaventure Resort & Spa a coveted Three Palm...

Think Beyond the Compset

Think Beyond the Compset

November 24, 2014

By Jean Francois Mourier For many, many years, hotels have used their property's compset (also known as the competitive set) in order to gauge their hotel's...

Profit Renewal: A Story of Experience from a Former General Manager

Profit Renewal: A Story of Experience from a Former General Manager

November 24, 2014

by Helmut KnippThis is a subject that has always been close to my heart, especially since I began my first General Managers role on January 28, 1974, and my...

IHG Signs New-Build, 199-room Crowne Plaza Medellin Slated to Open 2018 in Colombia

IHG Signs New-Build, 199-room Crowne Plaza Medellin Slated to Open 2018 in Colombia

November 24, 2014

24 November, 2014 - MIAMI – InterContinental Hotels Group (IHG), one of the world’s leading hotel companies, announces the signing of a new-build, 199-room...

Under Development in El Salvador, the 130-room Fairfield by Marriott San Salvador will Open in 2016

Under Development in El Salvador, the 130-room Fairfield by Marriott San Salvador will Open in 2016

November 24, 2014

San Salvador, El Salvador – November 24, 2014: Marriott International announced plans today to open a 130 room Fairfield by Marriott in El Salvador. Located...

Turtle Bay Resort Goes High-Tech with High-Touch Service; Installs Maestro iPad Xpress Check-In/Out

Turtle Bay Resort Goes High-Tech with High-Touch Service; Installs Maestro iPad Xpress Check-In/Out

November 24, 2014

How Has Luxury Gone Mobile at This Full-Service Resort on Oahu's North Shore? Wireless iPad Check-In Lets Staff Deliver a Personalized 'Curb to Suite' Guest...

Value Place Partners with Holladay Properties to Build 15 Chicagoland Hotels in 5 Years

Value Place Partners with Holladay Properties to Build 15 Chicagoland Hotels in 5 Years

November 24, 2014

November 24, 2014 - CHICAGO - Value Place, the largest economy, extended-stay hotel brand in the U.S., has signed a long-term development agreement with...

Four-Star Gresham Hotel Group Selects CheckMate Mobile Check-In To Personalize Guest Journey

Four-Star Gresham Hotel Group Selects CheckMate Mobile Check-In To Personalize Guest Journey

November 24, 2014

Premier Luxury Hotels Implements CheckMate to Power Guest Engagement, Positive Reviews and Increased Revenue from Ancillary Spend San Francisco, CA, (November...

Meritus Hotels & Resorts to Operate its First Resort in Bali, Meritus Bali Seminyak Resort & Spa

Meritus Hotels & Resorts to Operate its First Resort in Bali, Meritus Bali Seminyak Resort & Spa

November 24, 2014

Pictured centre (L-R): Meritus Hotels & Resorts COO Tan Choon Kwang with Director of PT. Bali Seminyak Sejahtera, Ricky Thomasia Naro, at the signing...

Topping Out Celebrated for the 366-room Westin Austin Downtown in Texas; To Open in June 2015

Topping Out Celebrated for the 366-room Westin Austin Downtown in Texas; To Open in June 2015

November 24, 2014

MERRILLVILLE, Ind., Nov. 24, 2014  -- The Westin Austin Downtown welcomed clients and guests to downtown Austin today to celebrate the completion of...

Groupize Solutions Appoints Two New Executive Positions to Support Continued Growth and Development

Groupize Solutions Appoints Two New Executive Positions to Support Continued Growth and Development

November 24, 2014

Tech Innovators from TripAdvisor and Booster Join Team to Bring the Best of Online Travel Innovations to the SMERF Groups and Small Meetings Space to Help...

Best Western Unveils Arabian Island Retreat, the 44-key BEST WESTERN Hawar Resort Hotel

Best Western Unveils Arabian Island Retreat, the 44-key BEST WESTERN Hawar Resort Hotel

November 24, 2014

(PHOENIX – November 24, 2014): Best Western International has unveiled a stunning new island resort in the Arabian Gulf.  BEST WESTERN Hawar Resort...

Thompson Hotels Opens Brand Flagship, the 380-room Thompson Miami Beach in Florida

Thompson Hotels Opens Brand Flagship, the 380-room Thompson Miami Beach in Florida

November 24, 2014

MIAMI BEACH, Fla., Nov. 24, 2014 -- Thompson Hotels today announces the official opening of its namesake property in the Miami market and the flagship for the...

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