Special Reports: 
What Is the Cost of Wasted Energy / Phil Sprague
Bellstaff Must BuildRrelationships with Guests / Brandt Ford
Hotel Gift Certificates Can Boost Revenue / Brandt Ford
Taking Time to Meet with Rooms Competitors Can Result in Profits for the Hotel / NMRG
Welfare to-Work Clients: A New Source of Help / Mary Friedman
Quick Six Inspection Is A Way for the Busy Manager to Stay In Touch/ Gail Edwards
Golden Opportunities Lie in Handling the Cranky Guest and the Next Guest in Line / Brandt Ford
 
Founded in 1993, this hands-on journal is the hotel industry's number one sourcebook for rooms management. Full of the nuts and bolts of the rooms division, articles focus on such varied things as how to handle a cranky guest, take care of a marble floor, control energy costs, increase revpar and much more. There are pages of information for front office, housekeeping, reservations, telephone, laundry, guest services, human resources, risk management, engineering, energy, and purchasing.

For instance, recent articles have explained how twelve-hour work days can solve employee shortages in housekeeping; how to reduce the risk of fire; how to use the front office as salespersons; or how to win a turn-away as a loyal return customer.

Every issue is full of information that can be used immediately by rooms staff. Three-hole punched and indexed annually, TRC becomes an on-going training manual. Published six times per year, with sixteen pages of helpful tips — totally free of advertising — TRC is a "must have" for every hotel. 

The Rooms Chronicle makes a difference in the performance of rooms division
staff members. In fact, we guarantee that our journal will help a hotel staff either earn or save the cost of the subscription many times over -- or we'll refund the subscription price. The Rooms Chronicle has no peer — TRC is THE magazine of the rooms division.
 

To subscribe, simply email your request for a subscription to:
info@roomschronicle.com
 
Contact:
The Rooms Chronicle
Aleta A. Nitschke, CHA
Publisher & Editor
PH: (866) READ TRC 
FX: 320-834-6071 
www.roomschronicle.com
info@roomschronicle.com


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