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| Founded in 1993, this hands-on journal is the
hotel industry's number one sourcebook for rooms management. Full of the
nuts and bolts of the rooms division, articles focus on such varied things
as how to handle a cranky guest, take care of a marble floor, control energy
costs, increase revpar and much more. There are pages of information for
front office, housekeeping, reservations, telephone, laundry, guest services,
human resources, risk management, engineering, energy, and purchasing.
For instance, recent articles have explained how twelve-hour work days can solve employee shortages in housekeeping; how to reduce the risk of fire; how to use the front office as salespersons; or how to win a turn-away as a loyal return customer. Every issue is full of information that can be used immediately by rooms staff. Three-hole punched and indexed annually, TRC becomes an on-going training manual. Published six times per year, with sixteen pages of helpful tips — totally free of advertising — TRC is a "must have" for every hotel. The Rooms Chronicle makes a difference in the
performance of rooms division
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The Rooms Chronicle Aleta A. Nitschke, CHA Publisher & Editor PH: (866) READ TRC FX: 320-834-6071 www.roomschronicle.com info@roomschronicle.com |