| The Principals
Collectively, the principals of HVS Executive Search have more than
35 years of experience in the hospitality industry. We maintain an international
network of contacts and personal relationships with lodging, gaming and
restaurant industry leaders. Our industry expertise and commitment are
unparalleled in the executive search community as they are in the hospitality
industry.
Keith Kefgen, kxk@hvs-intl.com
is president of HVS Executive Search and is responsible for day to day
operations of the firm. Mr. Kefgen supervises each client engagement and
has more than ten years of experience in the field of hospitality executive
search. Prior to founding HVS Executive Search, he was vice president in
charge of the hotel division of a New York based search firm. Mr. Kefgen
previously served as a member of the executive management team at the Waldorf=Astoria
Hotel and is a graduate of the Cornell University Hotel School.
Stephen Rushmore, sxr@hvs-intl.com,
CRE, MAI, CHA is nationally recognized leader in the hospitality industry.
He is president of Hospitality Valuation Services, the world’s foremost
hotel valuation and investment counseling organization, with offices in
New York, San Francisco, Miami, London, Denver and Vancouver. A widely
published author, Mr. Rushmore has written six textbooks and more than
250 articles on a variety of hotel and casino investment topics. He is
a graduate of the Cornell University Hotel School.
The Methodology
HVS Executive Search is the premier executive search and human resource
consulting firm specializing in the hospitality, gaming and restaurant
industries. We deliver superior value by focusing on the needs of our clients
and bottom-line results. Our record of accomplishment demonstrates the
success of our systematic approach to the search process.
| Needs Analysis & Job Description
– A 48-hour process |
| Based on discussions with you, we define the job parameters and identify
the professional and personal qualifications you require in an ideal candidate.
A written job description is developed from the needs analysis and is used
as our recruiting guideline. |
| Research & Identification – A two to four weeks process |
| A research plan is developed to identify the field of potential candidates.
This plan uses our in-house research staff, ES Global Reach Software? and
our extensive industry network. Targeted candidates are contacted and screened
to ascertain interest and capability. |
| Assessment & Presentation – A one to four week process |
| In-depth interviews are conducted to assess work experience, management
style, personal characteristics and other essential criteria. Resumes and
interview summaries are presented to you, and meetings are scheduled with
the candidates you selected. |
| Feedback & Offer – A one to Four week process |
| Feedback from all parties is reviewed to measure interest and determine
a course of action. At your discretion, HVS may participate in employment
negotiations with prospective executive. The terms of an agreement are
defined and communicated. |
| Return-on-Investment – An ongoing process |
| To ensure your complete satisfaction, we monitor the performance of
the chosen executive using our HVS pay-for-performance Model. |
The Advantages
Specialization
HVS Executive Search specializes in the hospitality and gaming industries
exclusively. Each engagement is managed by an industry expert with extensive
experience in hotel, casino and restaurant operations. Our professionals
recognize the characteristics of successful industry executives and can
identify the best candidates for your organization. Our commitment to your
industry is simply unparalleled.
Global Reach
As part of the HVS network, HVS Executive Search maintains an international
profile and can draw expertise of more than 100 affiliated professionals
based in New York, San Francisco, Miami, London, Denver and Vancouver.
HVS has provided consulting services to more than 5,000 hotels, casinos
and restaurants.
Research & Technology
HVS Executive Search applies a systematic approach to each recruiting
engagement. Research is a critical part of this process. Our state-of-the-art
database, known as ES Global Reach?, enables us to identify top candidates
from around the world. This commitment to advanced technology allows us
to provide timely responses to clients needs.
Reputation
The HVS name is widely recognized by hospitality and gaming executives
and is associated with superior quality, integrity and consistency. This
recognition enables us to attract the best possible candidates for your
organization by accessing sources that are closed to our competition. Our
completion rate of 97% and a retention rate of 98% are among the best in
the industry and are a testament to our reliability.
Standards of Conduct
HVS Executive Search pledges to follow the code of Ethics and Professional
Practice Guidelines of the Association of Executive Search Consultants
(AESC) and the International Association of Corporate and Professional
Recruiters (IACPR). We maintain high ethical standards, respect our clients’
need for confidentiality and uphold the exclusivity of the client/consultant
relationship.
Satisfaction Guaranteed
Each retained search conducted by HVS Executive Search comes with a
one-year guarantee. If the executive we place you with does not perform
satisfactorily and ceases to be employed by the client within a year, the
search will be repeated without additional professional fees.
Value Added
Services
The complexities of a global marketplace broaden our clients’ human
resource needs beyond traditional executive search. To meet this demand,
HVS Executive Search offers the following Value-Added Services. Compensation
design and surveys, advisory board services, employee opinion surveys and
corporate culture studies.
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Compensation Design & Surveys - HVS Executive Search assists
our clients in designing and implementing compensation and incentive programs
that reflect their corporate culture. Supporting our compensation consulting
is the Hospitality Compensation Exchange (HCE). HCE surveys benefits information
concerning the hotel, gaming and restaurant industries. Survey results
are compiled and analyzed each year in an industry-specific HCE Annual
Report. In addition to customized surveys, we offer HCE Select, a flexible
database that allows you to generate reports targeted at your specific
marketplace.
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HVS Board Services - HVS Board Services was created to make client
boards more effective. Our annual survey of hospitality industry companies
reveals that 30% of board seats remain vacant. HVS Board Services specializes
in recruiting outstanding individuals to fill board vacancies. Furthermore,
we provide advisory services on corporate governance issues and executive
compensation policies.
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Employee Opinion Surveys & Corporate Culture Studies - HVS Executive
Search maintains an employee opinion database that provides you with information
on how your employees’ opinions compare with industry norms. Our surveys
use individual and group interviews, questionnaires and a toll-free response
system to collect data that can form a basis for planning and implementing
organizational change.
Hospitality Compensation
Exchange
The Hospitality Compensation Exchange (HCE) is the largest industry
forum for the exchange of compensation and benefit information. Annual
HCE surveys are conducted for the lodging, gaming and restaurant industries
and encompass corporate and property-level positions. Furthermore, clients
have access to more focused reports through HCE select and HCE custom.
| HCE Annual Report |
HCE Annual Reports contain an executive summary of the
national HCE survey data. The data is categorized by suitable industry
criteria. Lodging, Gaming and Restaurant Annual Reports are available for
both corporate and property level positions. An HCE Annual Report is $350. |
| HCE Select |
HCE Select generates criteria-specific reports based on data from the
national survey. You can determine your own query parameters for an HCE
Select Report. The HCE Select program allows for numerous parameters to
be considered simultaneously. A typical HCE Select is $500-$1000. |
| HCE Custom |
HCE Custom creates client-defined reports from newly-gathered data.
HCE Custom gives you access to information not collected in the national
HCE surveys. Custom surveys are designed to consider an unlimited number
of parameters, positions and questions. It is specifically targeted to
competitive properties. This ground-up approach results in fully customized
report. A typical HCE Custom is $2,500-$10,000 |
| Participating in the HCE |
There is no charge to become a participant in the Hospitality Compensation
Exchange. HCE participants are eligible to receive discounts on HCE services.
As confidentiality is the cornerstone of our business, protecting the reputation
and data integrity of the participants is of critical importance. To that
end, we only provide results in aggregate format. |
For more information
Please contact:
Keith Kefgen
President
HVS Executive Search
(516) 248-8828 ext. 220
(516) 742-1905 FAX
kkefgen@hvs-intl.com
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